Penelope Gold Sneaker

Return Policy

We understand that not every purchase will be the perfect fit — returns or exchanges are sometimes necessary.

ALL RETURNS ARE FOR MERCHANDISE CREDIT ONLY.

All returns must be approved in advance by emailing us at info@theblvdboutik.com. Returns sent without prior approval will be refused.

If your item meets our return criteria, you will receive detailed return instructions by email.

Online Order Returns

• Returns must be postmarked within 14 days of receiving your order.
• Items must be in their original condition: unworn, unwashed, and smoke-free.
• All original tags must be attached. Clothing returned without original tags or not in compliance with this policy may be refused or subject to a 25% restocking fee.
• Shoes must be returned in their original shoebox, placed inside an outer shipping box. Shoeboxes must be undamaged.
• Final Sale: Sale items, beauty products, intimates, swimwear, jewelry, and accessories are final sale and cannot be returned or exchanged.
• Original shipping fees are non-refundable. Return shipping costs are the responsibility of the customer. If your order qualified for free shipping, our shipping cost will be deducted from your merchandise credit.
• Damages must be reported before wearing the item, with tags still attached.

In-Store Pickup Returns
Orders picked up in-store may be returned within 14 days from the purchase date for merchandise credit only.

• Items must be in original condition: unworn, unwashed, and with all original tags attached.
• Returns must be brought back to the boutique during regular business hours.
• Final Sale: Sale items, beauty products, intimates, swimwear, jewelry, and accessories are final sale and cannot be returned or exchanged.
• Damaged items must be reported at the time of pickup or before wearing.

For any questions about our return policy, please email us at info@theblvdboutik.com.

Thank you for shopping with us — we appreciate your understanding and support!

The BLVD Team